Terms and Conditions
We know it’s not as much fun as taking photos, but we’ve included our terms and conditions below. It’s important that you agree on these before making your booking (so you fully understand our commitment and responsibilities and your own).
To secure your booking we require a £100 deposit – unfortunately, we are unable to hold the date until this payment is received. The remaining balance is then due 14 days prior to your event.
If booking for an event that’s happening within 21 days, payment in full is required to secure your booking.
If you need to cancel, the deposit is refundable if you cancel with a minimum of 21 days’ notice prior to your event date, subject to a £40 cancellation fee. Any cancellations made with less than 21 days’ notice of your event will result in a loss of your deposit. We can re-schedule your booking at no additional charge, subject to availability.
You can pay by online bank transfer or cheque. If paying by cheque, this needs to have cleared 7 days prior to your event.
Price Promise: Our price promise is subject to us receiving a written quote from another photo booth company, and is only available on the same package and booth. The venue must also fall within our operating area.
Our responsibility: We hold public liability insurance.
Hirer responsibility: If any of our equipment is damaged as a result of improper use , we reserve the right to close down the booth and leave the event. Any major costs incurred to repair any damage will be forwarded onto the hirer.
We reserve the right to refuse entry to the booth to anyone who we feel isn’t fit to enter – for example if excess alcohol is consumed, on the grounds of health and safety.
We also reserve the right to end the hire period should our staff be subjected to threatening or rude behaviour, with no refund offered.
We will require an area of at least 3m x 2m, and a height of 2.2m to operate the photo booth. We also require a 240v power supply close to where the booth will be situated (ideally within 2.5 metres).
The booth also needs to be operated either indoors, or inside a fully heated and waterproof marquee on solid flooring. Always check that you have permission from the venue to hire a photo booth. If we arrive at a venue and discover we cannot operate a photo booth, we cannot be held responsible, and no refunds are offered.
In The Event:
If we are late or unable to attend / complete the booking due to circumstances beyond our control (for example: equipment failure, adverse weather, transport issues or sickness) we will provide you a refund in full or part, depending on how much of the booking we have fulfilled. We are obliged to have the booth operational for a minimum of 80% of the hire period – this allows for any time lost due to maintenance, such as changing ink and paper.
We’d like to use photos for our marketing; either on the website or for printed material. If you’d prefer to opt out of this, just let us know when you book.
By paying the deposit you are committing to these terms and conditions. If you’re unsure about anything, please contact us before making your booking.
Now let’s create some Happy Snappy Memories!